Privacy Policy

1. Introduction

Sanjizhan Enterprises ("we", "our", or "us") operates the sanjizhan.in website ("Store"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Store, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information from you in the following ways:

• Personal identification information: name, email address, phone number, shipping and billing address
• Account & sign-in information: if you sign in with Google, Google shares your name, email address, and profile picture; if you sign in with a one-time code, we collect your email address
• Payment information: card details processed securely through payment gateways
• Browsing information: pages visited, products viewed, time spent, and IP address
• Communication: inquiries, feedback, and customer service interactions

When you choose "Sign in with Google", we access only your basic Google profile — your name, email address, and profile picture — solely to create, secure, and personalise your account. We never post anything to your Google account, and we do not request or access any other Google data (such as your Gmail, Drive, or contacts). Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

3. Usage Data

Usage Data is collected automatically when using the Service. It may include information such as your device’s IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including the type of mobile device, its unique ID, IP address, mobile operating system, and the type of mobile internet browser you use.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some parts of our Service. We use both Session and Persistent cookies for:

• Necessary / Essential cookies — to authenticate users, prevent fraud, and provide services you have requested
• Acceptance cookies — to identify whether users have accepted the use of cookies
• Functionality cookies — to remember choices you make (such as login details or language preference)
• Analytics cookies — to understand how visitors use our website so we can improve it

We use third-party analytics services to measure how our website is used — for example which pages are visited, which products are viewed, and where visitors have difficulty completing a task. This information is used only to understand and improve the performance of our website and the shopping experience we offer. We do not sell this information, and we do not use it to serve advertising.

5. How We Use Your Information

We use the collected information for:

• Processing orders and shipments
• Sending order confirmations and tracking information
• Responding to customer inquiries and support requests
• Authenticating you when you sign in with Google or a one-time email code
• Managing your account and registration
• Marketing communications (with your consent)
• Improving our website and services
• Fraud prevention and legal compliance

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information:

• With shipping partners (Shiprocket) for delivery purposes
• With payment processors for transaction processing
• With authentication and infrastructure providers (such as Google for sign-in and Supabase for account management) to sign you in and operate the Service securely
• With service providers who help us operate and analyze the Service
• For business transfers (merger, acquisition, or sale of assets)
• To comply with legal requirements
• With your consent, for any other disclosed purpose

7. Data Security

The security of your personal data is important to us. We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Retention of Your Data

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations, resolve disputes, and enforce our legal agreements. Usage data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or where we are legally obligated to retain it longer.

9. Transfer of Your Data

Your information, including personal data, may be processed at our operating offices and other places where the parties involved in processing are located. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Disclosure of Your Data

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities. We may also disclose your data in good faith where necessary to comply with a legal obligation, protect our rights or property, prevent wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

11. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion of your data
• Opt out of marketing communications
• File a complaint with the relevant data protection authorities

12. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us and we will take steps to remove that information.

13. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on this page, and the revised version takes effect as soon as it is posted. You are advised to review this Privacy Policy periodically for any changes.

15. User Data Deletion

If you want your data deleted from our systems, please email sanjizhanenterprises@gmail.com and include:

• Your WhatsApp number
• Reason for deletion

We will delete all associated data within 30 working days.

16. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Email: sanjizhanenterprises@gmail.com
• Phone: +91 82201 84401